Team Lead, AI R&D at AutomationEdge, Pune
January 2019 - December 2021
As a Team Lead in AI Research and Development at AutomationEdge, I played a pivotal role in shaping the development of the world's first Hyper-automation platform with Autonomous AI for Business & IT. My contributions and achievements in this role include:
Natural Language Understanding Module: I spearheaded the development of a cutting-edge Natural Language Understanding (NLP) module that demonstrated an impressive accuracy rate of 92%. This module was designed to comprehend IT domain-specific language, enhancing our platform's capabilities to understand and respond to intricate technical queries.
Enterprise Search Engine: I led the design and implementation of an enterprise search engine that showcased intelligent data indexing capabilities. This innovative solution efficiently gathered and organized data from various sources, facilitating faster and more accurate information retrieval.
Team Lead: Managing a talented team of seven professionals, I oversaw the creation of an exceptional NLP system. This system proved highly efficient, automating approximately 60% of IT ticketing processes for organizations facing ticket volumes of 100k or more annually. This achievement significantly reduced operational overhead and improved overall efficiency.
My tenure as Team Lead at AutomationEdge was marked by a commitment to innovation, a focus on harnessing the power of AI for practical solutions, and effective team leadership. These experiences have honed my expertise in AI, NLP, and automation, contributing to my strong foundation in the field of technology.
These accomplishments, along with my passion for AI and automation, reflect my dedication to driving technological advancements and solving complex business challenges. I invite you to explore my personal website and resume to learn more about my contributions and expertise in the realm of AI and Cyber Security.